Refund policy

Revocation instructions

Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving reasons.

The cancellation period is fourteen days from the day the contract was concluded.

In order to exercise your right of cancellation, you must inform us (Vanlife Germany e. V., Landgrafenstraße 56, 31840 Hessisch Oldendorf) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract.

To meet the cancellation deadline, it is sufficient for you to send the notification about exercising your right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we will owe you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from you choosing a different type of delivery than that offered by us, have chosen the cheapest standard delivery) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

If you have requested that the services begin during the cancellation period, you must pay us a reasonable amount corresponding to the proportion of the up to the point in time at which you inform us of the exercise of the right of cancellation with regard to this contract rendered services compared to the total scope of the services provided for in the contract.